1. Website Ownership; Binding of Terms

This website is owned and operated by Eclectia. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors access to content owned and operated by Eclectia, as well as merchandise produced and distributed by Eclectia and our partners. By accessing or using the website of our service, you agree that you have read, understood, and agree to be bound by these Terms.

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2. Website Use

In order to use our website and/or receive our services, you need to be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. If under this age, access may be granted by a parent or legal guardian. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any applicable law or regulation applicable to you.

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3. Herbal Products Disclaimer

Our herbal blends, teas, botanicals, and related products are sold for general wellness, culinary, aromatic, and traditional-use purposes only. We do not make any claims that our products diagnose, treat, cure, prevent, or mitigate any disease, illness, or medical condition.

The information provided on our website, product packaging, labels, marketing materials, or through customer communications is for informational purposes only and is not intended to constitute medical advice. We are not physicians, pharmacists, naturopaths, or other licensed healthcare professionals.

Customers should consult with a qualified healthcare provider before using any herbal product, particularly if they are pregnant, nursing, taking prescription or over-the-counter medications, have allergies, or have any known medical condition.

By purchasing and using our products, you acknowledge that you are doing so voluntarily and at your own risk. You assume full responsibility for determining whether a product is appropriate for your individual circumstances. To the fullest extent permitted by law, we shall not be liable for any adverse reactions, injuries, damages, or losses arising from the use or misuse of our products.

4. Commercial Terms

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it; (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item, and you complete the check-out payment process

a.The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

b. The fee for monthly subscription services provided and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method. 

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including where products are unavailable or pricing errors occur.

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5. Retention of Right to Change Offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

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6. Warranties & Responsibility for Services and Products

Except as required by applicable law, all products and services sold by us are provided on an "as is" and "as available" basis. We do not provide any express warranties, guarantees, or conditions regarding our products or services.

Customers may only return products in accordance with our Return Policy. Returns, exchanges, refunds, or replacements will only be accepted where they meet the eligibility requirements set out in that policy. No other warranty remedies, including repair or replacement for defects, are offered unless required by applicable law. Consumable products, including herbal blends and teas, are non-returnable once opened for health, safety, and hygiene reasons.

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7. Ownership of Intellectual Property, Copyrights and Logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Eclectia. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

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8. Right to Suspend or Cancel User Account

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if, in our sole determination, you violate any provision of these Terms or any applicable law or regulations.

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9. Indemnification

You agree to indemnify and hold Eclectia harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to or arising out of or in connection with your use of the website or any of the services offered on the website.

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10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Eclectia be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Eclectia assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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11. Right to change or modify terms

We reserve the right to modify these terms from time to time at our sole discretion.  Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

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12. Promotional emails and content

In providing your email and contact information, you agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you wish not to receive such promotional materials or notices, please notify us at any time.

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13. Preference of Law and Dispute Resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the Province of British Columbia and the laws of Canada applicable therein, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in British Columbia, Canada. The application of the United Nations Convention on Contracts for the International Sale of Goods is hereby expressly excluded.

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14. Customer Support Details & Contact Info

For customer support and correspondence, please contact Eclectia at eclectia.store@gmail.com

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Nothing in these Terms is intended to limit or exclude any rights or remedies that cannot be excluded under applicable consumer protection laws.